Store Policies

We strive to maintain the highest level of quality, service, and customer satisfaction. In fact, a good portion of our business is from repeat customers, through word-of-mouth referrals, and because of our reputation. The faith, trust, and loyalty of our customers has not only helped us grow into one of the largest dealers in the United States, but it tells us what we want to know - that we consistently supply our customers with trailers and services that meet their needs and that we deliver services that exceed their expectations.

Payment Policy

We will accept Checks, Money Orders or Paypal as means of payment.  Any orders paid by check will be delayed 14 days before shipping, to insure check clears.  Checks for International orders are not accepted.  We reserve the right to cancel any order.

Satisfaction Guaranteed

We are committed to 100% customer satisfaction.  If you are not completely satisfied with a purchase, for any reason, please feel free to return it.  Prior to returning your order, please contact us at onlinesales@BGTrailerParts.com.  We require that all merchandise MUST be returned with in 10 days of ordering.  All products MUST be in their original unused condition and packaging.  Please include a copy on your invoice as well.  A refund will be processed as soon as the returned items are received and inspected.  Shipping fees are not refundable, unless you are returning merchandise shipped to you in error.